It starts here. Fill in the form and the KINTO team will reach out to you to gather the data we require. After this, you will be asked to nominate a Transport Coordinator for your organisation. This person will be able to invite to the service all the members of your organisation who might need to drive the shared cars during Paris 2024.

 

Please remember that registration requires no upfront commitment to use the service: invoices are raised only when cars are booked. Please also note that acceptance of our Terms & Conditions is a necessary condition for registering your organization. The acceptance must be given by an authorised representative of your organization. For verification purposes, we will ask for a copy of the ID of this person.

 

We invite you to register even if you are not 100% sure you will use the car sharing service: in this way you will have access to the cars in case of ad hoc or last-minute needs. 

Once you have indicated your interest, we commit to validating your acceptance to the programme within two weeks’ time. As the service is exclusive to NOC/NPC members, we need to obtain extra validation from the IOC/IPC. Please bear this process in mind.

There is no deadline for registration but please aim to do so as early as possible! Ideally, your registration needs to be completed by mid-April to enable you to make car bookings as soon as they become available at the end of April.  Please remember that registration requires no upfront commitment to use the service, but it opens up the opportunity to book cars should you need to.

 

We will accept registrations after mid-April and even once the Games are under way. However, although we will do our best to validate your registration in the shortest possible time, we cannot guarantee this will be fast enough to match your need for a shared car.

During the registration process, the person registering the NOC and NPC will be asked to nominate a Transport Coordinator. They, in turn, will be invited to register with the KINTO portal and invite drivers from their organisation. We suggest nominating the same person who usually manages the regular car fleet and has on overview of the NOC/NPC staff mobility needs as KINTO Share service Transport Coordinator for your organisation.

The Transport Coordinator will choose who is eligible to drive within your organisation and invite future drivers to register. In the event that you choose the “Corporate card” payment modality (more info in the Pricing section), the Transport Coordinator will also have an overview of past and upcoming trips, and the overall cost.

We will share a user guide with the Transport Coordinator, explaining the functionality of the platform and steps such as how to invite drivers or book trips.

The KINTO Share fleet will consist of Toyota hybrid vehicles: Yaris, Yaris Cross, Corolla, Corolla Touring Sports and RAV4. You can find more details on the specifications and accessibility of the vehicles in this section.

Minivans will not be provided. If your organisation has a need for minivans, we advise you to order them through the Rate Card catalogue.

Be aware that our cars are not brand new, but in a great condition for a pleasant drive.

We do not provide vans with a wheelchair ramp within the KINTO Share service. For wheelchair users who can transfer to the passenger seat, we have summarised the accessibility of each model in this section, highlighting the ease of transfer from the wheelchair and trunk capacity to fit either foldable or rigid frame wheelchairs. The most accessible models in our service are the Corolla Touring Sports and RAV4, the least accessible is the Yaris. Please note that this is an average assessment.

The vehicles provided within the KINTO Share service all have hybrid motorisation. They don’t need to be plugged in and charged. No 100% electric vehicles are part of the fleet. A fuel card is available if you need to refuel.

During the Olympic Games, the shared cars will be located within walking distance of the selected official hotels in the Paris region and next to the Olympic Village. During the Paralympic Games, the shared cars will be located next to the Paralympic Village.

 

You can already check if there is a KINTO station close to your staff members’ accommodation. See stations map here. The map may have evolved by the time bookings open at the end of April.

 

You will be requested to return the car to the original parking spot at the end of your booking.

No dedicated parking will be provided at the at the venues, but you can access the restricted pick-up and drop-off zone thanks to the Circulation VAPPs.

You can park on the street subject to French road traffic rules. In the case of paid parking, you need to settle the fee yourself.

Yes, fuel is included. You can find more details in this section.

 

Please note that kilometres over 100km/day will be charged supplementally. If you are planning a longer trip outside the Paris area, please take into account the charge for extra kilometres.

Fuel cards can be found in the cars' gloveboxes should users need to refuel during a trip. The pin code will be available from the app. A list of compatible fuel stations will be provided.

 

The driver can also pay using their own method of payment. The receipt needs to be sent to support.paris2024@kinto-mobility.fr. KINTO will then reimburse the refuelling amount within 10 working days directly back to the payement method originally used. The maximum reimbursement amount is the amount of the invoice for the trip, the rest will be added as credits to be used for future bookings.

We kindly ask you to return the car with the fuel level higher than 50%. Please think about the next user!

All vehicles are covered by an "all-risks" insurance package, including drivers’ insurance.

The Terms and Conditions will include details of the excess payable by customers in the event of an accident. A standard deductible of €900 per rental is applicable.

In the event of an accident with a third party for which you are not responsible, the deductible will be applied initially. It will be reimbursed once the third party’s insurance carrier has accepted liability for the accident. 

Whatever happens, you must comply with all our insurance conditions. You may be denied insurance coverage if:

• The driver is not the user who booked (secondary drivers are not allowed).
• If you violate our terms of service

This list is meant to be informative, and is not an exhaustive list.

 

Please note also that some damages are not insured, and any of these types of damage will be at your responsibility:

• Damage inside the vehicle (seats, glove box, etc.)
• Fuel errors
• Any breakdown consequent to a misbehavior on your behalf

Yes, every KINTO Share ride includes roadside assistance for the driver. In case of an accident, users should call the customer care hotline (24/7). We speak English and French.

We provide a 24/7 phone support for all users, including roadside assistance.

Please refer to the pricing section.

Pricing options will be available: per hour, per day and per multi-day booking. We incentivise short-term rentals (<3 days) in our offering to make sure the cars are shared. We are promoting a sharing economy!

During your registration, you can choose one of two payment options: a single corporate card for all of your organisation’s trips or each employee pays for their trips using their own card. You can find more details on this section.

Cancellation is free if completed by 15/06/2024 11:59 pm. The fee for cancellations after 15/06/2024 11:59 pm is €50 per booking.

Special conditions apply for bookings of longer than four days (96 hours). If cancelled within a week (168 hours) of the booking start date, the total value of the booking is chargeable.

There is no guarantee deposit. However, invoices must be settled by individuals or by the organisation in accordance with the payement option selected. KINTO reserves the right to inform  the International Olympic Committee and/or International Paralympic Committees of any debt and the nature thereof to support debt reconciliation. 

NOCs and NPCs and their employees are responsible for any fines they incur during their trips. KINTO reserves the right to report drivers in the event of any reportable incident (according to our privacy policy). In the case of non-reportable fines, KINTO will reinvoice the amount of the fine to individuals or organisations, depending on the billed entity. Please note a fee of €30 (including VAT) applies for each fine processed. (See Annex 1 of Terms & Conditions).

Users shall comply with the Terms & Conditions. Events that are subject to penalties are violations of these terms: they are summarised in Annex 1 of the Terms & Conditions. They include (but are not limited to): damage case management (€60 including VAT/event), fine management (€30 inc. VAT/event), impound management (€150 inc. VAT + actual fee), accessory loss (€300 inc. VAT/event), dirty car (€10 to €70 inc. VAT), late drop-off (€20 to €50 inc. VAT/event), etc.

Depending on the option you’ve selected (Private cards or Corporate card), KINTO will invoice the entity accordingly: individual users if private cards has been selected or the organisation where the Corporate card option has been selected. Please note that your NOC/NPC organisation becomes liable for any debt incurred by its employees as per our Terms & Conditions. KINTO reserves the right to inform the International Olympic Committee and/or International Paralympic Committees of any debt and the nature thereof to support debt reconciliation.

Feel free to contact our team at contact.share@kinto-mobility.fr with any questions you may have. We speak English and French.