Regular servicing is essential to ensure the longevity and smooth running of your car.

Refer to the maintenance booklet and instruction booklet in which the manufacturer recommends the services to be carried out and their frequency. The dashboard of most vehicles indicates when servicing is due.

If you follow these instructions, you can avoid many problems and additional costs not covered by the warranty. 

How do I maintain my car properly?

•  Regularly check fluid levels (brakes, engine oil, windscreen washer fluid and coolant);
•  check tyre pressure and wear;
•  make sure that the warning lights, indicators, horn, windscreen wipers, windows and other rear-view mirrors are in good working order;

To ensure that your servicing is carried out in accordance with the manufacturer's instructions, we recommend that you have it done through the official Toyota/Lexus network. Our experts have years of experience working on Toyota and Lexus models and use only genuine Toyota/Lexus parts. You'll benefit from better performance, optimum comfort, a longer service life and higher residual value.

Would you like to make an appointment online? 

Having your vehicle serviced or repaired by a Toyota/Lexus dealer guarantees you not only the best quality, but also the best service. In just a few clicks, you can make an appointment online at one of our centres near you, on the day and at the time of your choice. You'll then be greeted with a smile for precise servicing or expert repairs. That's how we make your life easier.

Make an appointment 

The garage invoices the repair work directly to KINTO.

What services are included in my maintenance contract? 

• The periodic servicing and checks prescribed by the manufacturer.
• Replacement of worn mechanical parts as part of normal vehicle use, as well as worn-out parts.
• Replenishment of fluid levels (oil, AD-Blue, cooling, etc.).
• Replacement of batteries (accompanied by a battery test), light bulbs and windscreen wiper blades.

What services are not included in my maintenance contract?

• Fuel, washes, additives, flat tyres, interior cleaning and repairs, storage costs, etc.
• Replacement or repair of any accessory or equipment not originally fitted, as well as any lost or damaged equipment.
• Damaged tyres
• Any repair or work made necessary as a result of negligence or abnormal use of the vehicle, failure to comply with the maintenance booklet, accident, glass breakage and theft, vandalism and natural damage, but also overloading, excessive speed, incorrect products (fuels and incorrect products), inadequate monitoring of tyre pressure, failure to check the various levels. 
• Fuels, reserve oil cans and additives, washing and cleaning inside and out, fitting accessories.    
• Bodywork and paintwork, fabrics and leather, non-original audio and navigation systems, non-original accessories.

Any repairs resulting from an accident, fire, theft, vandalism, natural damage or any other cause.

Fuels, reserve oil and additives, interior and exterior washing and cleaning, fitting of accessories.

At KINTO, all vehicles are delivered with summer tyres. 

Have you opted for winter tyres in your contract? You can have them fitted from 1 October to 31 March.   

We advise you to make an appointment with your dealer or tyre centre well in advance. During the winter period, demand is high and waiting times can be quite long. 

Why choose winter tyres?  

Depending on how your vehicle is used, you may need to be properly equipped, and winter tyres are the right solution for your safety.  

Did you know? Below 7°C, the rubber of winter tyres offers better grip on dry and wet roads and reduces braking distances compared with summer tyres on wet, snowy or icy surfaces. 

An accident, a mechanical problem, a punctured tyre... or simply losing your keys? It can happen to anyone. Fortunately, when things get complicated, you can always count on the experts at Toyota/Lexus Assistance, in Belgium and abroad.  

Please find a summary of the conditions of assistance.

Have you suffered a breakdown or puncture? There's only one thing to do: Contact the assistance, 7 days a week, 24 hours a day In Belgium or abroad at: +32 2 895 06 09.

Safety first! Don't panic! 

1. Do you need help or are people injured? 
   First of all, make sure you are safe. Call the police and/or emergency services (emergency number: 112 if anyone is injured). 
   
   
2. Is a third party involved? 
   If a third party is involved, fill in the European accident report form and send it to us within 24 hours. You will find it with your on-board documents. Do you disagree with the other party? Do not sign the accident form and call the police. 
   
   
3. Take photos 
   Take photos of your vehicle and the other vehicle involved in the accident, including the number plate. 
   
   
4. Please send the accident report form or the police report to the AIOI insurance company by email to the following address as soon as possible: info@aioinissaydowa.eu, with a copy to accident@kinto-mobility.be,  so that it can be informed immediately of any damage to the car.

Is your vehicle immobilized following a traffic accident with material damage? There's only one thing to do:Contact the assistance, 7 days a week, 24 hours a day In Belgium or abroad at: +32 2 895 06 09.

Has your vehicle been damaged by fire or vandalism? Has your vehicle or its license plates been stolen?  There's only one thing to do: Contact the assistance, 7 days a week, 24 hours a day In Belgium or abroad at: +32 2 895 06 09.

If your contract includes a EuroShell fuel card, you will have received this card with an explanatory document. Each time you fill up with fuel, you must enter the PIN code and then the vehicle's current mileage.

If your fuel card is lost or stolen :

• If you know your card number : Immediately contact EuroShell Card Stop: +32 (0) 2 508 92 11
• If you do not know your card number : Contact immediately KINTO : +32 (0) 2 895 06 55